How your organization can use Twitter to improve customer relationships

During the past few weeks, I have been working on the launch of a new feauture on the MediaonTwitter site and heads down on a number of launch initiatives. Amidst the craziness, I was recently interviewed by Laura Brandau of Bridging the Gap and thought I would share the conversation.

I promise to be better in the near future but for now, take a look at our conversation and let us know your thoughts.

Interview from Bridging the Gap.